Owners Faqs

To add your property, simply click here and follow the steps to sign in to a new account. You will then be taken to a page where you can add your property. If you are experiencing technical difficulties, please contact us.

Free! For the first 500 home owners. To view all of our pricing modules, please click here.

Yes. Our website is very user-friendly and there are numerous help sections along the way, and you can always contact us at any time.

Yes, we allow all B&Bs.

Most people understand that there are two sides to any story - and reviews are "opinion pieces". In general, provided you have a history of good transactions on Rentmyplace, a single negative review should not significantly affect your ranking. Rentmyplace also gives you the right to respond to reviews to provide your side to the story. We recommend that you use this opportunity to clearly state your point of view. To do this: • Sign in to Rentmyplace using your username and password • Go to your reviews using the My Reviews link on the left-side navigation • Use the Attach a response link below the feedback in question. We strongly advise you not to retaliate by placing negative reviews about them - unless you have a genuine grievance with the way they have treated you. Retaliating by placing a negative review where it is not justified can reflect badly on your own ranking.

The problem could be the size of your pictures. Although Rentmyplace does not limit the number of pictures you can upload, we do however require that they be 8Mb or smaller. If your picture is larger than this, the Error Message will appear while uploading. Try simply reducing the size of your photo in a program like Paint on your computer. Check to make sure that your photos are in the correct format (.jpeg, .jpg, or .gif). If they aren’t, try opening the picture from its location on your computer, then clicking “Save As” and saving it in one of the proper formats listed above.

Absolutely! Here are the steps to follow: • Login to your account using your username and password • From the View Properties section, select the property that you wish to edit and click Edit • Next, select the Photos & Videos tab • Here you will see all of your photos in the order that they appear in • To change the order, you will have to find the picture that you want moved, and drag it into the desired position. • Once you are satisfied with your picture layout, scroll to the bottom of the page and click “Save Changes” • NOTE: The picture at the top left side of your Photos & Videos page will automatically become your feature photo for your listing.

• Login to your account using your username and password • From your Dashboard, click on the “My Account” link in the left-side navigation • Click on the blue “Change Password” link beside the box that contains your current password • Type in your current password, your new desired password, and then retype your new password for confirmation purposes • After you’ve completed the last step, click Submit, and your new password will be immediately activated!

This is also unlimited! The more information you can give renters the better your business will be.

Follow these steps: • Sign in to your account using your username and password • From your Dashboard, scroll down and find the property that you wish to add rate information to • Click Edit • Select the “Rates & Policies” tab • Here you will see the heading “Add a Rate” • Fill out the required sections to your liking • When you are finished, click the pink “Add price” button • Finally, click “Save Changes,” and you’re done!

RentMyPlace has a pet-friendly option in the “Amenities” section of your rental listing. • Sign in to your account using your username and password • From your dashboard, find the property that allows pets • Click Edit • Select the “Amenities” tab at the top of the page • Scroll down and you’ll find a section titled “Suitability” close to the bottom of the page • Click the box beside the words “Pet Friendly” • Click the “Save Changes” button at the bottom of the page • Renters will now be able to see the words “Pet Friendly” displayed clearly on your rental listing!

To add additional properties, follow these steps: • Sign in to your account using your username and password • From your dashboard, click on the “Add a new property” button on the top right side of the page or click on the “Add a new property” link in the left-side navigation (both will take you to the same page) • From here, simply fill in all of the required property information just like you did for your first vacation rental property listing!

Accessing Your Rentmyplace property Listing(s): • Located on the top right of our Rentmyplace homepage, click on Sign In. Type in your Username and Password and left click on Sign In. • This will take you directly to your Dashboard where your property listings can be viewed. • Scroll down until you have found the property listing that you wish to alter. • Click the pink “Edit” button in your property listing box • This will take you to a page with various tabs at the top (eg: Details, Amenities, Photos & Videos, etc) • The “Details” tab will be automatically selected first for you • Simply delete and/or add to your original text in the desired boxes (eg: Property Description, My Property Catchphrase, My Listing Title, etc) • After you are satisfied with your changes and/or updates to your property, scroll down to the bottom of the page and click the “Save Changes” button

• If you need to change your Contact Information, • Sign in to your account using your username and password , then click on the “My Account” link in the left-side Navigation • From here, you have access to your e-mail address, phone number, contact address, etc. • Click on the box that has your original information in it, erase what was written, and make your necessary changes • After you are satisfied with your changes, scroll down to the bottom of the page and click the “Save Changes” button

A unique URL is your own webpage on Rentmyplace.com You can send vacationers who contact you directly to a specific web address. Make sure you save your URL so that you can use it for your personal marketing benefits later!

Renters may choose to contact you by phone or by email. Both means are referenced in your Rentmyplace property web page. If they use our email method, the actual emails are sent to your Rentmyplace account’s Inbox and also to your personal email (eg. JoeSmith@hotmail.com). Vacationers often inquire about several properties simultaneously, so you should faithfully check your email and respond promptly to inquiries. If you don't, others probably will! Our system passes on to you as much information as the renter gives us in the email in order to save you time.

The auto sign in allows you to bypass regular logging in from your personal computer.  Click on the "Remember me" link on the “Sign In” page. Now, the next time you click “Sign In,” you will go straight to your “Dashboard” web page. This is a convenience, but comes with a warning: do this only if you are the sole user of your personal computer, because it enables anyone all the powers you have when you've logged in, including modifying your property, calendar, and contact information!

After clicking “Add new property” and entering your location information, click on the pink “Next step” button. From here, you will see a series of tabs at the top of the page (Eg: “Details, Amenities, Attractions & Locations, etc). Just follow the flow of setting up your listing starting at the Details page and click "Save & Continue" at the bottom of each page. We have lots of examples along the way to help you out and also you can click on the blue link that reads “Help?” located at the top right side of every tab’s page. If this still doesn’t provide you with adequate information to solve your problem, scroll to the very bottom of the page (any page on RentMyPlace.com) and you will see several black links in the page footer (Eg: Home, About us, Resources, etc). Click on the “Contact us” link and send us a specific message. We will get back to you as soon as possible! You can also call us on 1888 683 2435 , 8am - 4pm PST Mon-Fri, and we will be very happy to help you.

Yes, sign into your account and you will be able to view all inquires in your “Inbox” up until the point where you delete them yourself.

Please report it to us at "Contact us" and include in the message “Possible Spam Detected” and the e-mail address of the sender. Thank you!

Our website supports all internet browsers including Internet Explorer, Mozilla Firefox, Apple Safari, and Google Chrome.

If you have been in this business any length of time, you know that getting fake inquires and checks are a part of this business. Fortunately, fake inquires are usually easy to spot with some experience. • The typical fake inquiry will contain very broken English and will give you a lot of details that a renter would not typically provide. • Sometimes, however, it is hard to tell real from fake inquiries. In this case, you have to respond to their questions. • The scammer usually replies back saying that they can only send a personal check or cashiers check and wants to have some extra spending money, so they will send the check with several thousand extra dollars more than the rent. • They will fed ex the check and need you to cash it and take your amount plus a little extra for your trouble and wire the rest back the same day you cash it. Then, about a week later, you will get a call from your bank saying that the check was a fake and that you are now out all of that money plus all the bank fees and possibly an overdrawn bank account. So now your credit is negatively affected also. • Please keep this in mind for when you are dealing with rental inquiries. Remember how to spot the signs of a scam.

Once you have submitted your property listing, our staff will review your listing for approval. You may be required to submit proof of ownership or authority to list the property. If everything is found to be in order, your listing should go live on the website within 2-3 business days.

Not a problem! Just click on the “Log In” button at the top of the homepage and then click the blue link that reads “Forgotten password” • From here, enter your email address in the space provided • Click the blue button that reads “Send new password” • You will receive an email from RentMyPlace that tells you your new randomly assigned password • Enter your username and newly assigned password into the “Sign in” section • After you have successfully logged in, just follow the steps listed above to change your password to whatever you like.

There is no limit to the amount of photos per listing! You are able to upload as many as you’d like (max 8MB per image). We know that pictures are a huge asset to renting your vacation property and we want to help you have as much success as possible.

All inquiries from renters will be sent to both your Rentmyplace Inbox and to your personal Email address • Sign in to your account using your username and password • From your Dashboard, click on the blue “Inbox” link in the left-side navigation under the heading “MY INBOX” • There will be a number in brackets beside the “Inbox” link [ eg. (3) ] • This number indicates the number of unread emails in your Inbox • Once inside your Inbox, just simply click on the email sent from renters to read about their inquiry

If your property is located near several attractions, you can list all of them in your property advertisement! To do this, follow these steps: Sign in to your account using your username and password. From your Dashboard, scroll down until you find the property that you wish to alter. Click on the pink “edit” button. From here, click on the “Attractions & Locations” tab at the top of the page. Scroll down to the middle of this page where you will find the headings “Attractions/Services/Activities” This function allows you to display your property’s distance from local attractions/services/activities (e.g.: Theme park, airport, skiing etc). Underneath each section, you should see a blue link that reads “Add another distance” Click on this link and enter in the information about the location that you are close to (Name of location and distance from your property). After you have added all of the locations, scroll to the bottom of the page and press “Save Changes” You can also choose to simply mention the locations that your property is close to in the section titled “Describe the area.” This is located at the bottom of the same “Attractions & Locations” page.

Keep your information, pictures, and availability calendar up to date at all times! • Make sure that your property details are as compelling as possible while remaining honest. • Consider offering a “Special” to further promote your property • Compare your pricing to the others in your area. If your pricing is significantly higher than the average for that locale, you might want to consider lowering it. • Try throwing in a special offer to those who rent from you. (Eg. Free cleaning services to save them the cleaning fees, event tickets, etc) • If you don’t have any reviews for your property yet, you could contact your previous renters and ask them to write a review for you. • With a premium listing, such as a featured listing in your area, you will get preferred placement in renter search results • Take advantage of our social networking. (Eg. Craigslist, Facebook, Twitter, etc) • Make sure you add local events in your area to let potential renters know what is going on in your area.

Adding a special is free and easy! • Login to your RentMyPlace account using your username and password • From your Dashboard page, select the “Add a special” from the left-side navigation under the heading “SPECIALS” • From here, just simply select the property you wish to advertise a deal for, enter the dates that the offer begins and expires on, and then enter your Special • As soon as you are finished, click Submit, and your Special goes live immediately! • NOTE: If you want to edit any of your Specials at any time, click on “Add a Special” in the left-side navigation, find the special that needs changing, and click Edit

We require proof that you are the Owner of the property or have authority to list the property from the actual owner of the property. Please email us at verifiedseal@rentmyplace.com including your name and property reference number for more information.